Suzy Shier Reviews

Suzy Shier has an overall rating of 3.4 based on 184 reviews. Customer feedback on Suzy Shier is mixed: Suzy Shier reviewers highlight positive aspects like affordable prices, trendy styles, good customer service and fast shipping, which strongly appeal to fashion-conscious shoppers looking for budget-friendly options. However, Suzy Shier is often criticized for its limited size range, inconsistent sizing, occasional quality issues and slow return process.

3.4/5.0

184 reviews

5 Stars

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1 Star

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All Suzy Shier Reviews (184)
hello_sadie273
May 31, 2026
"Shipping felt a little steep"
My order showed up totally fine, no issues there, and I liked the tops. The shipping cost just felt a bit high for only a few items, though. Maybe I’m just used to cheaper shipping, but yeah, that stood out. Still, I’m happy with what I got and I’d probably order again if there was a sale
audreysarvis1154
May 24, 2026
"Looks just like the pictures"
My order showed up looking pretty much exactly like the photos, which was a relief. I was kind of expecting maybe a slight difference, but honestly... it matched really well...
JulieDelgado_15
May 23, 2026
"Maybe I'm doing something wrong, but the..."
Maybe I'm doing something wrong, but the search filters keep resetting on me, and the results often seem completely unrelated to what I searched for. It’s been frustrating to use...
richardberri5727
May 22, 2026
"Shipping was just okay"
I ordered from Suzy Shier and the clothes did eventually arrive, but for some reason the shipping felt slower than I expected. It took a few days before I even got a tracking update, so I was kind of left wondering what was going on.
Everything was in the package and it showed up in good condition, so it wasn’t a bad experience overall. I just wish the delivery was a bit quicker, or at least that the tracking was clearer from the start.
hello_joseph801
May 20, 2026
"Package showed up in great shape"
I ordered a few tops from suzyshier.com i was kind of rushing when I opened the package, but I still noticed right away that it looked really clean and wasn’t beat up at all.
Everything inside was folded nicely, and the bag was sealed properly. No weird smell, ripped plastic, or anything like that, which is something I always check for with online orders, even when I’m in a hurry.
Overall, I’m really happy with it. It actually felt like they took the time to pack everything carefully, so I’d definitely give it 5 stars.
Norma.tamayo
May 17, 2026
"Honestly, the clothes have held up better than I expected"
I’ve picked up a few tops and pants from Suzy Shier, i wasn’t totally sure how they’d last at first. But after quite a few washes, they still look good. I haven’t noticed any weird stretching or seams coming loose so far. Maybe I just got lucky, but I’m happy with the quality for everyday stuff.
Ali_summers94
May 09, 2026
"Decent clothes, frustrating exchange"
The clothes themselves were fine and I actually liked a couple of the pieces, but the exchange process was more of a hassle than I expected. I had to figure out a lot on my own, and it ended up taking longer than it probably should have. Customer service did respond, which I appreciated, but the answers weren’t especially helpful. Overall, not a terrible experience, but I’m not sure I’d order online again
KellyToledo
April 26, 2026
"Looked cute, but the quality isn’t great"
The clothes looked really nice at first, but the quality was kinda disappointing. After just one wash, the fabric felt cheap and the seams were already starting to come loose. I wanted to like it, but yeah, not really worth it for me.
Bianca_weiner98
April 19, 2026
"Stock info is so frustrating"
I keep finding things I actually want to buy, but then my size is either already gone or it says it’s available until I get to checkout and suddenly it disappears. It’s really annoying, especially because the stock information isn’t clear at all. Feels like a waste of time browsing when I don’t know what’s actually available. They really need to keep the inventory updated better.
JudyBrewer_48
April 18, 2026
"Some decent deals, I guess..."
The sales were alright, but nothing that really blew me away. I found a few discounts here and there, just not as much as I was hoping for.....
hello_brittani323
April 14, 2026
"Still no refund, and support felt really condescending"
I sent my order back weeks ago and I’m still waiting on the refund. Every time I contact support, they basically just tell me to be patient like I don’t understand how returns work. Nothing has changed, and it’s getting really frustrating. i don’t see myself ordering from them again
Teresa-roberts
April 11, 2026
"Order showed up correctly, so that’s fine"
Everything came exactly how I ordered it. No problems, no surprises, just a totally normal and calm experience, which is great...
james1985
April 10, 2026
"I looked over the return policy before I..."
I looked over the return policy before I placed my order, and it was easy to understand. The important stuff was there, like how much time you have and what condition the items need to be in. It did feel a little long, like it could’ve been shorter, but overall it was clear enough and I didn’t really have any issues with it.
LISA
April 04, 2026
"Issue was fixed quickly"
I had a small issue, but they took care of it fast. Overall, I’m happy with how it was handled.
richard2004
April 04, 2026
"I paid for my order on Suzy Shier..."
I paid for my order on Suzy Shier and the actual checkout was easy enough. No weird errors, no extra steps, and I got the confirmation email right away. That part was smooth. The only thing is, when I had a small question afterward, I kind of felt dismissed, like they just wanted to move on instead of actually helping. So payment-wise, no complaints, but the follow-up left me feeling a bit ignored.
john_Ayers97
March 31, 2026
"Checkout was surprisingly easy"
I found what I needed quickly and checkout only took a couple minutes. I was kind of expecting some annoying payment issue or extra step to pop up, but it all went through fine. it was smoother than I thought it would be...
CharlesWehn_59
March 30, 2026
"Helpful customer service"
The staff were helpful, which I really appreciated. I wasn’t expecting much, but they answered my questions and made the whole thing easier. Funny how a small bit of good service can kind of stick with you.
marilyn_Mcnair70
March 24, 2026
"I never have to guess what size..."
I never have to guess what size to order here. It fits me the same every time, which is really nice.
maggie_Howell72
March 18, 2026
"Customer service was just really slow"
I ordered online and needed to ask something about a return, and the whole support thing felt frustrating. It took days to hear back, and when they finally replied, it was just kind of a basic answer that didn’t really make me feel much better. I do like some of their clothes, but dealing with customer service left a bad impression. Just wasn’t a great experience overall
Michael_lofton90
March 03, 2026
"Cute Finds at Really Good Prices"
I was impressed with what I found. The clothes are cute, the prices are super reasonable, and everything felt like a good value for the money. Definitely a nice place to shop if you want affordable pieces that still look great.

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Suzy Shier Q&A

How easy is it to get a hold of customer service at suzyshier?

FranklinMarshall
June 07, 2020

“There is no online customer service. I never had any issue in stores and I just trusted on Suzy to put an online order... A few weeks passed and no news of my order. Hey, I want to wear my summer clothes in summer time.”

Can you share a success story using suzyshier?

StephanieFrazier
June 07, 2020

“Getting my favorite clothes in the store. I thought online will be the same and not knowing it will be spending my money on getting nothing.”

What made you choose suzyshier over similar businesses?

Nathaniel.Ortiz
June 07, 2020

“I like the styles and colors and prices... that is why I tried online ordering that I wish I never did that...”

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